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Shipping & Delivery

Shipping & Delivery

Be sure to check your order confirmation email! Our fulfillment time frame can be found in there. A typical timeline is 7-14 business days, but this may change depending on high volume events like holidays. 

Once our fulfillment team packs your order, it will be picked up by the shipping courier and you will be notified via email with your tracking number. As excited as we are for you to receive your new products, please keep in mind there may be delays during transit that are beyond our control. We suggest contacting your package's shipping courier for any delivery questions you may have. 

HOW DO I TRACK MY ORDER?

GOT A KISSDRESS ACCOUNT? 

Easy Paasy! Log into your account through the online store, check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information & you can find your tracking information there.

I DON'T HAVE A kissdress ACCOUNT YET

As soon as your order has been fulfilled, you'll receive a shipping confirmation email titled "Your order is on the way". You will then be able to track your order through the tracking link on the email. If you haven't received an email yet, not to worry! We're working on getting this to you ASAP.

MORE QUESTIONS?

Please contact our support team here.